Product Warranty - Suitcases
We believe in the quality of our gear as much as we believe in your sense of adventure. If your gear doesn’t meet your high standards, neither does it meet ours. We’ll make it right, so you can focus on the journey ahead.
How to Start Your Quest for Repair or Replacement:
Reach out to our legendary customer service team via [email/phone] with your gear’s details and a description of the issue. We’ll guide you through the process with a smile and make sure you’re back on track for your next adventure!
Keep the Fun Flowing – What’s Not Covered:
Our warranty doesn’t cover wear and tear from epic adventures (like the time you dragged your suitcase across a desert!) or damage from external mishaps (like that unfortunate incident of the handle breaking during a run-in with a tree branch). But don’t worry, we can still help you out with repair services at a friendly cost.